Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: April 21, 2025

1. Introduction

Review Buddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

When you create an account, subscribe to our service, or otherwise interact with our platform, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Company name and business information
  • Payment information (processed securely through our payment processors)

2.2 Google Account Information

When you connect your Google account to our Service, we may collect:

  • Google profile information (name, email, profile picture)
  • Google Business Profile information
  • Business reviews and review-related data
  • Authorization tokens to access Google services on your behalf

2.3 Usage Data

We may also collect information about how the Service is accessed and used, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time spent on pages
  • Pages viewed
  • Links clicked
  • Features used
  • Other diagnostic data

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Connect to your Google Business Profile and respond to reviews on your behalf
  • Process and complete transactions, and send related information including confirmations and invoices
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing purposes
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Process and deliver contest entries and rewards

4. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

  • Payment processors
  • Data analytics providers
  • Customer service providers
  • Email service providers
  • Hosting providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.4 To Protect Rights and Safety

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your account, we will delete your personal information within 30 days, except for information that we are required to retain for legal, accounting, or auditing purposes.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We limit access to your personal information to those employees, contractors, and agents who need to know that information in order to process it for us. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right Description
Right to Access You have the right to request copies of your personal information.
Right to Rectification You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure You have the right to request that we delete your personal information, under certain conditions.
Right to Restrict Processing You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section below.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Review Buddy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

10. Google API Services

Review Buddy uses Google API Services. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

When you connect your Google account to our Service, you are granting us permission to access and use certain information from your Google Business Profile. We only request access to the data that is necessary to provide our Service, and we do not sell or share this data with third parties for advertising purposes.

11. International Data Transfers

Review Buddy is based in the United States. If you are accessing our Service from outside the United States, your information may be transferred to, stored, and processed by us and our affiliates and service providers in the United States and other countries whose data protection laws may differ from those of your jurisdiction.

By using our Service or providing us with any information, you consent to the transfer, processing, and storage of your information in countries where the privacy laws may not be as comprehensive as those in your country.

12. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the "Contact Us" section below.

Additionally, under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information is being collected about them
  • Know whether their personal information is sold or disclosed and to whom
  • Opt out of the sale of their personal information
  • Access their personal information
  • Request deletion of their personal information
  • Not be discriminated against for exercising their privacy rights

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@reviewbuddy.com
Phone: (555) 123-4567
Address: 123 Business Lane, Suite 500, Tech City, TC 12345

Have a privacy concern?

If you have any questions or concerns about your privacy or our data practices, our privacy team is here to help.

Contact Our Privacy Team